Tag Archives: Facebook

Fall of Google

google-logoSean Parker, Managing Partner of Founder’s Fund, gave a presentation entitled “The New Era of The Network Service” at Web 2.0 Summit 2009. In his presentation, Sean tries to prove the point that in the next decade ‘network services’ like Facebook, Twitter and Linkedin will dominate the World Wide Web as compare to ‘information services’ like Google, Yahoo and MSN.

I totally agree with Sean on this. Whilst there will always bee a need for information and data, the real value is provided to people by providing platforms that help connect people and build relationships. This is the core value of Club Intimate as well.

Below is the full slide deck of Sean’s presentation.

Sean Parker’s Web 2.0 Summit Presentation

Ping.fm is not Playing Friendly with Club Intimate

Ping.fm“Ping.fm is a simple and FREE service that makes updating your social networks a snap!” This is how Ping.fm promotes its services on its front page of their website. So about ten days ago I decided to take up the offer and signed up. Anyone who uses services like Ping.fm or Hellotxt will understand the value of updating their social profiles on various different social networks and bookmarking services with one click. This is exactly the outcome I was hoping to achieve.

So on the day I signed up, I set-up my social profiles at Linkedin, Facebook and Plaxo with Ping.fm. Setting up these networks with Ping.fm was a breeze.  I also tested the service by sending one status update and a blog post. To send RSS feed of my blog, I first created an account with Twitterfeed to push the feed to Ping.fm. In turn, Ping.fm sends my feed to the social networks that I have linked. Everything has worked as it should and I was very pleased with the fifteen minutes I spent setting up these services.

To my surprise however, last week I could not login to my account at Ping.fm. Initially I thought that I may have forgotten password or may be using an incorrect email address to login. Well, this wasn’t the case, Ping.fm has either deleted or suspended my account and they have done this without sending me any notification. Needless to say I was pretty upset. One would understand if I were to abuse their services or didn’t comply with their terms of services then they would have all the rights to suspend my account but this is not the case. By the way, Ping.fm does not have any terms of service document on their website. One would think that a large service like this would tell their users how their services are meant to be used. This beats me!

Feeling upset and dejected, I decided to contact Ping.fm through their contact page and asked if they have suspended or deleted my account and if they could provide a reason for doing so. One week on and I am yet to receive a reply from them.

So all in all, my experience with Ping.fm has been very poor. Well if you ask me, I am not totally surprised of the service levels I have received. This is what happens when a couple of developers set-up a successful web service who has no experience in customer service or understanding the value of a having a customers’ charter. They are probably good programmers but have no idea how to service their clients. This is probably one of the reasons why there is no terms of service document found on their website.

For me, there is always Hellotxt.

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MySpace Banned in Turkey

myspace-logoA Turkish court recently blocked access to MySpace and Last.fm, according to a Turkish blog. Internet users are already prevented in accessing Facebook and YouTube. This latest ban may be as a result of a case filed by Turkish Union of Music Producers.

The Turkish blog site Webrazzi has reported this on their website.

Access to MySpace and Last.fm is banned by Turkish court. We are currently not fully informed about the reason of the ban, but it may be due to music copyright violations.

We believe the “web site bans” have a big negative effect on Turkish economy while Turkey has 7th largest and most engaged online audience in Europe with its 27 million Internet users. As comScore stated in the report published in May 2009, internet users in Turkey spend more time online and consume more pages than users in other European countries.

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